Introduction
Welcome to KavaZon.com! Our online store offers kava and related products and accessories (“Products”). All services are provided electronically (“Services”).
These terms and conditions (“Terms”) establish a legal agreement between you and KavaZon.
Before purchasing, please review our privacy policy, which explains the processing of personal data. By using our services, you agree to the processing of your data according to the privacy policy.
Use of KavaZon.com
- Client
KavaZon’s products are intended only for adults over 18 years old who are legally able to enter into contracts (“Client”). If ordering on behalf of a company, you confirm that you are authorized to bind the company. - Technical Requirements
To use KavaZon’s services, an internet connection, a web browser, and a valid email address are required. - Acceptance of Terms
By placing an order, you confirm that you agree to these terms and our privacy policy. If you do not agree, you may not use our products or services. We reserve the right to suspend or terminate services if you violate the terms. - Changes to Terms
KavaZon reserves the right to unilaterally amend these terms if necessary for technical, commercial, or other reasons. The new terms will take effect 7 days after being posted on our website. The changes apply to existing users after notification. You will be informed of significant changes by email or through the website. - Electronic Communication
All communication with KavaZon takes place electronically, including emails and website notices. Electronic communications are considered written and legally binding. - Health Information
KavaZon’s products are not intended to diagnose, treat, cure, or prevent any diseases. Any information provided is for educational purposes and does not substitute medical advice. If pregnant, breastfeeding, or taking medications, please consult your doctor before using our products.
Customer Responsibilities and Obligations
As a KavaZon user, you confirm and agree that:
- You are at least 18 years old and legally capable of entering into contracts.
- The information provided is accurate and up to date, and you will maintain its accuracy.
- You will not distribute false information or damage KavaZon’s reputation.
- You are solely responsible for the security of your account and will keep your password confidential.
- You will notify us immediately of any security breaches or unauthorized use.
Placing and Fulfilling Orders
- Placing an Order
Orders can be placed through KavaZon.com, either by creating an account or as a guest. You must provide a valid email and postal address when placing an order. - Payment
Payment must be made within 5 business days of order confirmation. A third-party payment processor, such as [payment provider], handles payments. Orders will be canceled if payment is not received on time. - Delivery
Orders are delivered via the selected delivery method. Customers are responsible for ensuring that owning and using the product is allowed at the delivery address. KavaZon is not responsible for delivery issues arising from incorrect addresses or local regulations.
Complaints and Limitation of Liability
- Complaints
If your product does not meet the terms of the agreement or other issues arise, you can file a complaint at [contact@kavazon.com]. Please include your order number and a description of the issue. Complaints will be resolved within 30 days. - Limitation of Liability
KavaZon OÜ is not liable for any direct, indirect, special, or unforeseeable damages, including but not limited to damages resulting from product use, delivery delays, or legal restrictions.
Returns and Order Cancellation
Customers have the right to cancel an order within 14 days of receiving the product. To return a product, a written notice must be provided. Returned products must be unopened and unused. Refunds are issued within 7 days of receiving and inspecting the returned products. Opened or damaged products are not eligible for return unless due to manufacturing defects.
Free Services
KavaZon offers the following free services:
- Contact Form: Use to ask questions or resolve issues.
- Newsletter: Enter your email to subscribe to our newsletter. You may unsubscribe at any time.
- Feedback: Account holders can submit reviews of products. We reserve the right to remove inappropriate content.
Intellectual Property
All content on the website, including text, graphics, and software, is owned by or licensed to KavaZon. Unauthorized copying, distribution, or use of content is prohibited.
Final Provisions and Dispute ResolutionAny disputes will be attempted to be resolved through negotiations. If this is not possible, disputes will be resolved in the jurisdiction corresponding to KavaZon’s business or the customer’s location.
Any issues not covered by these terms will be resolved in accordance with applicable law.
